While we focus on paying claims, as a responsible community insurer we also manage levels of risk to control premium costs and to protect honest policyholders. The majority of claims are legitimate, a small number are suspicious and are referred through to investigators for further analysis.
The good news is that community perceptions are changing. People who do the right thing don’t want to subsidise fraudulent claimants.
We’re encouraging the community to help prevent insurance fraud. You can help.
How to report insurance fraud
Online
Report fraud online – anonymous, fast, easy, private and secure.
Email
Email us at fraudhotline@iag.com.au
Phone
National Fraud Hotline
1800 237 283 (1800 A FRAUD)
Fax
(02) 9292 2349
Mail
Fraud Hotline
388 George St
Sydney 2000